MK FERA VITA Ltd. respects the privacy of its customers and guarantees the maximum protection of their personal data processed during online shopping on our website: www.mkferavita.com. This Personal Data Protection Policy has been prepared and is based on the current Bulgarian and European legislation in the field of personal data protection.
Who processes and is responsible for your personal data
You can contact us at our management address:
Village of Trastenik, 177 Shesti septemvri Str.
Tel.: +359 878 977 552
1. What data, for what purposes and on what legal basis we process
1.1. Depending on the specific goals and grounds, MK FERA VITA Ltd. processes the following data individually or in combination between them:
А) Data provided by you, necessary for identification and fulfillment of the contractual obligations of MK FERA VITA OOD and the client:
Name, telephone and/or e-mail address, bank account number, account holder and bank in case of complaint.
Б) Data prepared and generated by in the process of providing the services/goods:
Details of your preferred goods and services.
1.2. Purposes and legal grounds for the processing of personal data:
А) Data processing required for the conclusion or performance of the contract for the purchase of goods.
MK FERA VITA Ltd. processes your data for the following purposes:
Technical assistance for creating account (s) and recovering a forgotten password to access our website.
Б) In fulfillment of its legal obligations, MK FERA VITA Ltd. processes your data for the following purposes:
В) MK FERA VITA Ltd. processes the relevant data provided with the explicit written consent of the client for their processing for the following purposes:
2. Categories of third parties that access and process your personal data:
2.1. Parties processing personal data, which on the basis of a contract with MK FERA VITA Ltd. - process your personal data on behalf of MK FERA VITA Ltd. or have direct/indirect access to your personal data
Transport/courier companies in order to fulfill our contractual obligations for delivery of purchased/ repaired goods;
Accounting companies with a view to fulfilling a request for preparation/processing of accounting documents;
2.2. Other personal data administrators to whom MK FERA VITA Ltd. provides your personal data, processing your data on its own basis and on its own behalf
Competent authorities, which by virtue of a normative act have the authority to require MK FERA VITA Ltd. to provide information, including personal data, such as - Bulgarian court or court of another country, various supervisory / regulatory bodies - Consumer Protection Commission, the Communications Regulation Commission, bodies with powers to protect national security and public order;
3. How long is your personal data stored?
The duration of storage of your personal data depends on the purposes of processing for which they were collected:
Personal data processed for the purpose of concluding/amending and executing a contract for delivery of ordered goods - not more than 2 years.
Personal data processed for the purpose of issuing accounting/financial documents for tax and social security control, as well as but not only - invoices, debit, credit notices, handover protocols, service contracts are stored for at least 5 years after the expiration of the limitation period, unless the applicable legislation provides for a longer period.
4. What are your rights in connection with the processing of personal data by MK FERA VITA Ltd.
As our client and with regard to your personal data, you have the following rights:
4.2. to request your personal data to be deleted, corrected or blocked, except in cases where we are legally obliged to retain it.
4.3. to object to MK FERA VITA Ltd. at any time against the processing of your personal data.
4.4. to withdraw your consent for the processing of your personal data when their processing is based on your consent, namely when processing them for direct marketing;
4.5. to request we to transfer your personal information to another administrator
For the purposes use e-mail: email@example.com
4.6. to file a complaint through the Commission for Personal Data Protection.
5. Can you refuse to provide personal data to "MK FERA VITA" Ltd. and what are the consequences of this
In order to make an online purchase on our website, respectively, in order to conclude a contract with you and to provide you with the requested services in accordance with our legal obligations, MK FERA VITA Ltd. needs certain data.
Failure to provide the following data prevents the possibility of MK FERA VITA Ltd. to enter into a contract for services/goods with you:
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